Where to meet us in September?

September just kicked off and it promises to be a busy month for InSites Consulting. We’ve got a filled calendar of speeches and events ready for you! I’ve listed the highlights for this month in a blogpost: 12 September 2011: AMA Research and Strategy Summit (US). Tom De Ruyck and Niels Schillewaert are heading to the US next …

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Posted in Events

How to deliver compelling customer experiences?

At the recent B2B conference, organized by Roularta & Stichting Marketing, Christophe Vergult (Director Customer Experience Research) was one of the keynote speakers. Based on a survey conducted among the conference participants, he talked about the challenges B2B marketeers face on delivering real customer experience. Companies that provide a compelling customer experience across all moments …

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Posted in Uncategorized