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Bots take over the heavy lifting

Bots take over the heaving lifting

How bots can be used for qualitative moderation. Some say the artificial intelligence (AI) revolution will change the world for the better. Others say it will be our destruction; we’ll be taken over and killed off by super intelligent machines. Others say it’s all a load of hype and nothing much will come of it. …

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Take-aways from our ESOMAR Research Shark Tank

ESOMAR Research Shark Tank

Last September at ESOMAR (the global market research association) Congress 2018 in Berlin, we (myself and Annelies Verhaeghe, Head of Research Innovation at InSites Consulting) organized a research shark tank. You may be familiar with the concept as it aired on TV across the globe (sometimes under the name ‘Dragon’s Den’), where people pitch their …

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Do faces speak louder than words?

Do faces speak louder than words?

The use of facial recognition in advertising research. As published in the June-July 2018 edition of the Australian Market and Social Research Society’s publication Research News. Our facial expressions, unconsciously or not, reveal more than we think or we say. Even if a person tries hard to hide their real feelings, our countenance will often uncover the truth. …

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The era of averages is over

The era of averages is over

The life expectancy of humans is increasing year after year, yet that of brands and companies is declining at an ever-inclining rate. It is clear that the new reality, characterized by a shift from linearity, craftmanship and scarcity to one defined by acceleration (e.g. of decision-making), automation (e.g. of services) and abundance (e.g. of data) …

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What researchers can learn from bartenders

What researchers can learn from bartenders

How mixing measures can create the ultimate cocktail to fuel research needs. As published in the April-May 2018 edition of the Australian Market and Social Research Society’s publication Research News. For many years, economists, sociologists and psychologist have tried to understand and assess the mental processes that mediate people’s behaviour, with the aim of better …

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The shifting marketing (research) reality: from scarcity to abundance

The shifting marketing (research) reality: from scarcity to abundance

We live in an age where information is more accessible than ever before. In the past, information was a scarce resource and its accessibility was (p)reserved for those who knew the right people or were willing to pay for it. The ones that stood out were those that had access to the right data, information …

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3 steps to increase your return on insights today

Engage inspire activate

Marketing research is in a casino situation, where the feeling exists that half the money put on the table for research won’t lead to anything. Although the global annual research spend has never been this high (with around 70 billion dollars spent in 2016, according to ESOMAR figures), many corporate researchers seem to be struggling …

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The shifting marketing (research) reality: from craftmanship to automation

The shifting marketing (research) reality: from craftmanship to automation

During the industrial revolution, man created the machine to speed up product manufacturing. Since then, both the functional and intellectual capability of machines have grown to the extent that their presence has stretched far beyond the industrial sector, including the field of marketing (research). During the Mad Men days, ca. ’60s, marketers were seen as …

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The shifting marketing (research) reality: from linearity to acceleration

The shifting marketing (research) reality: from linearity to acceleration

We continuously read stories which showcase that times change and things are not as they used to be. Many brands are struggling to keep up with the fast pace. Applebee’s, for example, recently announced they will be closing more than 130 of their restaurants after failed rebranding efforts, following other chains like TGI Friday’s, Chili’s …

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The 3 futures of market research

The future of market research | Learnings from the IIeX conference

2 days, 81 presentations, 135 speakers and over 700 market research professionals. Those were the ingredients for yet another successful edition of the IIeX Europe conference in Amsterdam. The main goal of the Insight Innovation Exchange is to introduce new ideas and innovations in the world of insights to market research professionals, so let’s have …

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