Transforming insurance through digital journeys for Bupa
Bupa HK harnessed digital workshops and research with customers during COVID-19 to establish digital journeys across the entire customer lifecycle
Inspiration
We create and spread new marketing thoughts and research innovations via exclusive bookzines, inspiring client cases, thought-provoking presentations, animating movies and award-winning books. Here’s a flavor of how our work brings business impact to brands around the world.
Develop meaningful solutions across the customer journey for AXA
Since ’17, AXA Philippines has launched over 40 studies via their online insight community, which has become their ‘go-to’ channel for quick and agile customer feedback
Shelf testing for Mondelēz International through virtual reality
Combining the power of their online insight management platform with the latest thinking in Virtual Reality empowered Mondelēz to make confident investment decisions on packaging and presentation.
How Ster increases online advertising impact for clients
Dutch ad specialist Ster composed a checklist for ad-impact testing, with six factors which influence how people deal with ads
Nestlé’s recycling immersion through chatbot moderation experiment
Including chatbots in qualitative research brings faster and better insights, as it allows a human moderator to focus on value-adding tasks.
Creative crowdsourcing inspired Duracell’s international communication campaign
Our creative network eÿeka provided 98 ideas to Duracell to link the brand, its power benefit and the ever-running bunny in the Running Campaign.
How a brand tracker continuously informs Duvel’s gut feeling
Duvel integrated InSites Consulting’s ‘Brand Religions’ philosophy in its brand tracking approach to determine key drivers for future growth and to continuously inform its marketers gut feeling
Better Together Vol. 3: The power is in the mix
Human behavior is a complex interplay between actions, cognition and emotions. In this bookzine, we showcase how to choose the right blend of ‘think’, ‘feel’, ‘do’ and ‘make’ research activities for the right business challenge.
The Innovation Machine
To meet changing consumer needs in a category with more choice than ever before, Anheuser-Busch overhauled their product development process in 2018. iWeek, A-B’s annual strategic innovation initiative with people centricity at the core, has evolved over the past 3 years, yielding exceptional results.
Collaborating with the right consumers at the right time to fuel Fanta’s innovation funnel
Fanta tapped into the power of diverse consumers via an iterative innovation approach; that is how they gathered 140 raw ideas, leading to 21 consumer validated concepts.
Better Together Vol. 2: Unlocking the power of consumers
Different people come with a different set of unique skills and competences. Research has shown that out of every 100 people, 90 merely consume content, 9 will like, share or react to what is created, and only 1 will actually create something. And this is no different for consumers.
E7 – SkyTeam x Experience Marketing
When we think about brands, we generally think about whatever it is they sell. Disney sells entertainment, McDonald’s sells fast food. Tune to learn more on the growing role of experiences for brand success.