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Platform Analyst

Research Support Services
Your role

What is it about

The Platform Analyst will support all functions of our proprietary platform, Instinct, while ensuring smooth project execution. The Platform Analyst will bring technical expertise and a problem solver's attitude to support programmers, developers, and project managers to achieve desired project outcomes.
Your responsibilities

What you'll do

  • Logic & Syntax QA Review:
  • • Performs thorough review of project inputs before programming can begin
  • • Ensures all logic instructions are correctly noted and that logic satisfies all project requirements
  • • Reviews all document syntax to ensure platform compatibility and accuracy
  • Platform Support:
  • • Acts as platform helpdesk/support for project staff and external clients
  • • Collaborates with analytics and development teams to ensure smooth platform functionality
  • • Maintains platform and feature documentation library
  • Department Operations:
  • • Works in tandem with a programmer to execute projects
  • • Assists team leader in maintaining centralized project scheduler
  • • Coordinates and consults on project timing with project team members
  • • Develops and modifies team procedures and best practices as needed
Your profile

What you'll bring

• Bachelor's degree preferred but not required • 1+ years of professional experience strongly preferred • Demonstrated experience or knowledge in professional-based technology, such as the Microsoft Office suite, relational databases, or similar digital platforms (such as SurveyMonkey, Qualtrics, Decipher, etc.) • Communicates in a clear and respectful way, conveying project requirements and technical concepts in a user-friendly manner • High level of problem solving, strategic thinking, attention to detail, and resourcefulness • Demonstrated ability to manage time and prioritize tasks with minimal oversight • Some knowledge of analytics software or programming languages (SPSS, HTML, SQL, Python, CSS, Javascript, C#, etc.) are preferred

Why this is(n't) for you

  • • We promote work-life balance by offering schedule flexibility and the opportunity for our employees choose when to remote work or be present in our Royal Oak office
  • • Human8 offers competitive paid time off including holiday time and a paid company shutdown between December 24th through New Year’s Day
  • • Our contemporary work environment includes a relaxed dress code – if you’re comfortable, we’re comfortable
  • • Our health benefit offerings start on day one, all with significant premium contributions from Human8
  • • Traditional and Roth 401K plans, offering a 100% company match for up to 3% of your salary and a 50% match on the next 2%, available on your first day of full-time employment
  • • Our celebrated culture includes company outings such as our Tigers game day, Cinco de Mayo celebration, Annual Golf Outing, 5k runs, and lots more
  • • Our internal philanthropy team organizes charity events throughout the calendar year to keep us engaged within our community
Our offer

What’s in it for you

We believe the best work comes from happy people.
Here are just a few of the professional and personal benefits you’ll experience at InSites Consulting.
Can’t get enough? Check out more of our favorite company & team perks!

Pay & benefits

  • Competitive salary
  • 1 Personal Day per month
  • Bonus plan based on  company-wide performance
  • 3.3% contribution to a pension fund on top of your salary.
  • Dedicated Well-being team to support your mental and physical health
  • Wellbeing days
  • Happy moments celebrated


A great place to work

Hear from the team

“I’m co-leading our Media & Entertainment research team and as every team within the business, we are a company in the company. We have the liberty to decide which clients we work for, which subsectors we go after, decide on the strategy, how we meet our objectives and also how we design and deliver projects.”

Vincent Konings, Research Team Director

The biggest thing that I truly love about InSites Consulting is how inclusive the company is; they are very people-cultured so you’re coming into a family of people that truly just care about each other.”

Puleng Thutlwa, Junior Research Consultant

One of the things that’s always been really great at InSites Consulting is the career path. I started as a Junior Researcher, and I worked my way up through the ranks, and this has given me the opportunity to coach people, lead accounts, be a team lead, input into company strategy.

Kev Lacey, Research Development Director

InSites Consulting provides great opportunities for growth, based on your desired career path and your skills. We are a group of friendly and fun people to work with, and we help each other out to achieve our goals.

Iuliana Rus, Project Manager

As soon as you join InSites Consulting, you are immediately allocated to your coach. A coach to help you settle within the organization, but also to help with both your personal and career-related issues. The organization puts you in the driver’s set of your career. You determine whether you are ready for a promotion or not.

Honest Muchabaiwa, Senior Data Analyst
Our location

Where you'll work

Platform Analyst
Our selection process

What to expect when you apply

  • Our recruiting team will review your application and follow up on whether we’ll move forward with your application or not.

  • We will take the time to learn more about you and share more details about the career opportunity.

  • In this stage, we will combine a skill-and-knowledge test (related to the role you are applying for) with an interview, with two of your future team members.

  • You will meet your soon-to-be Team Leader.

  • After a positive evaluation, you receive an offer. In other cases, we always provide candidates with thoughtful feedback.

Are we a match?

Join the team!

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