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Senior Research Consultant (Qual or Quant)

Sydney Research Consulting Services
Your role

What is it about

InSites Consulting empowers people to shape a sustainable future for brands. If you have the same desire to make a positive impact, come and join us! Founded in 1997, InSites Consulting was the pioneer of digital market research. Today, we have over 800 members of staff in 18 offices and 8 partner hubs across 6 continents. We have never lost our pioneering spirit, rated globally in the top 50 most innovative agencies. We are a progressive and forward-thinking agency who loves to challenge the status quo and embrace out of the box ways of thinking and working. We work with over 300 major brands across the globe, including several leading Australian brands from our Sydney hub. Our success is based on our amazing team and our focus on using state-of-the-art technology to empower consumers and brands to better connect and collaborate. As a Senior Research Consultant in our Australian team, you will be a valued member of a team of enthusiastic marketers and researchers that are determined to shape the sustainable future for your clients’ brands. Through your passion for research and consumer insights, you inspire marketers of top tier companies in finance, tech, FMCG and the pharma categories (amongst others), shaping decision making for some of Australia’s largest organisations. You will be responsible for listening to your client’s needs and working with your team to explore the data and consult directly with clients to advise them on the recommended way forward; you'll use your strong background in market research to demonstrate the rationale and evidence behind your recommendations and work closely with your account team to bring industry leading thinking to the table.
Your responsibilities

What you'll do

  • At first, depending on your experience, you will dive into analysis to fully grasp the InSites way of working. Soon you will evolve to guiding junior research consultants on project management, analysis and reporting;
  • Based on gathered market research data you will explore the data and co-design insightful, impactful reports with actionable recommendations that support our clients in their strategic decision-making process;
  • You team up with Research Directors and Senior Account Managers who will directly coach and support you. Together, you are responsible for the complete set-up, organisation and execution of market research studies;
  • This is a client facing role - you'll be in close contact with some of our largest clients to deliver high-value content and services;
  • You gain experience and knowledge in a broad range of marketing domains, both within the projects you are involved in, and within training;
  • You will be supported in developing commercial customer contacts and in due time you will develop and maintain a customer portfolio and get account management responsibility
Your profile

What you'll bring

We view this section as a guide, not a checklist and we encourage you to apply even if you don’t satisfy every single bullet on this list. We are looking for people across a wide variety of skills, so if you’re a quallie, a quantie or a hybrid researcher – we’d love to hear from you. We are looking for an experienced consumer research professional, with a proven track record (3+ years) in client facing market research (experience working with online qual communities or large scale tracking programs will be an advantage); You have experiencing consulting directly with clients, and working closely with them to solve challenging business questions; Whilst not critical, particularly if you’re a quallie, but any experience with Q, SPSS or similar will be an advantage; You are marketing literate with an interest in all things brand, communication, media and advertising; You have excellent communication skills and can present in front of clients with confidence and clarity; You are a not a lone wolf and thrive in local and global collaboration, but on the flip side, you are a self-starter and motivate yourself and others when the time calls; You are happy to think outside the box and suggest ideas that may not always be the most conventional; You uncover where you could provide further benefits to your clients and offer suggestions for further work.

Why this is(n't) for you

  • You're naturally curious, always looking to uncover the new and unexpected in order to provide your clients the finest insights;
  • You understand that variety is the spice of work life, and that you may be called on to help, support or work on different tasks to see team success;
  • You enjoy working with different clients and understand the flexibility to manage the ups and downs of clients varying needs;
  • You know that you are never ‘done’ with your development - you would welcome having an InSites coach to guide and mentor you on to further career highs and developments;
  • You have the right to work in Australia (we are unable to offer visa sponsorship for this role).
Our offer

What’s in it for you

We believe the best work comes from happy people.
Here are just a few of the professional and personal benefits you’ll experience at InSites Consulting.
Can’t get enough? Check out more of our favorite company & team perks!

Pay & benefits

  • Competitive salary
  • Superannuation 10,5%
  • Mobile phone allowance
  • Additional 8 days leave per year (in addition to statuary annual leave)
  • Regular company team building and social events
  • Happy moments celebrated
  • End of trip facilities
  • Bonus plan based on team performance
  • Great CBD office location close to transport and green space

A great place to work

Hear from the team

One of the main reasons I’m part of InSites Consulting is because of the culture. It’s just completely aligned with my values and motivations to constantly learn, to constantly challenge myself, and to constantly improve. Everyone across the globe is just so genuinely caring, hard-working and supportive of growth.

Sally Lim, Senior Research Consultant
Our location

Where you'll work

Our selection process

What to expect when you apply

  • Our recruiting team will review your application and follow up on whether we’ll move forward with your application or not.

  • We will take the time to learn more about you and share more details about the career opportunity.

  • In this stage, we will combine a skill-and-knowledge test (related to the role you are applying for) with an interview, with two of your future team members.

  • You will meet your soon-to-be Team Leader.

  • After a positive evaluation, you receive an offer. In other cases, we always provide candidates with thoughtful feedback.



Alexandra Marseu


Are we a match?

Join the team!

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