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Acquisition & Fieldwork Manager

Timișoara Consumer Networks
Your role

What is it about

At InSites Consulting, we believe in a strong collaboration and engagement with consumers to help shape the future of our clients’ brands. Reaching out to the right consumers during a research project is crucial to address the research objectives appropriately. For each project, we carefully select a group of consumers that is interested in participating in market research and voicing their opinion in online communities or surveys. These consumers are contacted and recruited through online panels, based on the client’s detailed profiling and specifications. Both the consumer recruitment and the actual completion of the surveys happen online. As an Acquisition & Fieldwork Manager, you are part of our Panel Management team that is engaging panel members all over the world to participate in our market research projects. You are responsible for panel sourcing for the research projects we conduct. Through our internal training program, we will get you up to speed on all aspects of the job, supported by our local team in Timisoara as well as our other teams worldwide.
Your responsibilities

What you'll do

  • Set up and implement new and ongoing projects, using internal and external tools
  • Closely monitor the quality of the sample recruited for our research projects
  • Ensure a clear communication and outline of project requirements and timelines to partners
  • Project coordination with external partners
  • Provide timely status report, project analysis and recommendations to the Project Manager
  • Report on the evolution of the field recruitment to the Project Manager
  • Explain the field evolution and investigate the recruitment performance
  • Create an action plan if the field work is not progressing as planned initially
  • Anticipate the field evolution and prepare back-up plans in advance
  • Send requests to and work closely with the dedicated department (CATs) for onboarding new partners on projects
  • Proactively identify project risks and develop risk mitigation plans
  • Prepare invoices by the timely completion of the costs per partner in the dedicated folder
  • Ensure that projects are delivered timely, within budget, and meeting the initial requirements
Your profile

What you'll bring

You have 2-5 years of experience in a market-research, customer-service or sales-support role, preferably in an international context. You are proficient in English (both oral and written). Next to your strong interest in market research, you are dedicated to delivering a professional service.

Why this is(n't) for you

  • You are able to manage multiple projects simultaneously and set priorities
  • You’re a strong communicator with a customer-oriented mindset
  • You have excellent computer skills
  • Last-minute changes in your day-to-day planning make you nervous, as they require a flexible attitude
  • Details seem futile to you
Our offer

What’s in it for you

We believe the best work comes from happy people.
Here are just a few of the professional and personal benefits you’ll experience at InSites Consulting.
Can’t get enough? Check out more of our favorite company & team perks!

Pay & benefits

  • Competitive salary
  • Private health insurance
  • Private pension plan
  • Fulltime remote working possible
  • Reimbursement of lenses
  • Meal vouchers
  • Extra holidays based on seniority
  • Extra free days for special events
  • Massage chair in the office
  • Happy moments celebrated
  • Regular themed parties
  • Access to Bookster, the biggest online library
  • Holiday vouchers for Christmas and New Year
  • Relaxing areas with ping pong table, foosball table, Xbox
  • 25 days of holiday from the first year (including company closing between Christmas and New Year)

A great place to work

Hear from the team

“I’m co-leading our Media & Entertainment research team and as every team within the business, we are a company in the company. We have the liberty to decide which clients we work for, which subsectors we go after, decide on the strategy, how we meet our objectives and also how we design and deliver projects.”

Vincent Konings, Research Team Director

The biggest thing that I truly love about InSites Consulting is how inclusive the company is; they are very people-cultured so you’re coming into a family of people that truly just care about each other.”

Puleng Thutlwa, Junior Research Consultant

One of the things that’s always been really great at InSites Consulting is the career path. I started as a Junior Researcher, and I worked my way up through the ranks, and this has given me the opportunity to coach people, lead accounts, be a team lead, input into company strategy.

Kev Lacey, Research Development Director

InSites Consulting provides great opportunities for growth, based on your desired career path and your skills. We are a group of friendly and fun people to work with, and we help each other out to achieve our goals.

Iuliana Rus, Project Manager

As soon as you join InSites Consulting, you are immediately allocated to your coach. A coach to help you settle within the organization, but also to help with both your personal and career-related issues. The organization puts you in the driver’s set of your career. You determine whether you are ready for a promotion or not.

Honest Muchabaiwa, Senior Data Analyst
Our location

Where you'll work

Timișoara
Our selection process

What to expect when you apply

  • Our recruiting team will review your application and follow up on whether we’ll move forward with your application or not.

  • We will take the time to learn more about you and share more details about the career opportunity.

  • In this stage, we will combine a skill-and-knowledge test (related to the role you are applying for) with an interview, with two of your future team members.

  • You will meet your soon-to-be Team Leader.

  • After a positive evaluation, you receive an offer. In other cases, we always provide candidates with thoughtful feedback.

Are we a match?

Join the team!

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