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Senior Insight Manager

Hong Kong SAR Research Consulting Services
Your role

What is it about

As a Senior Insight Manager in our Hong Kong office, you are part of a team of enthusiastic marketers and researchers who are determined to empower people to shape the future of brands. Through your passion for data and consumer insights, you inspire marketers of cool companies.
Your responsibilities

What you'll do

  • Support both quantitative and qualitative market research projects (study design, questionnaire development, fielding and analysis), and hybrid customer insight projects under insight communities
  • Manage and coordinate all aspects of the online and offline insight activities process such as survey design, analysis, preparation of reports based on client objectives and presentation
  • Work with the team to ensure smooth operation of insight activities
  • Check & collect data and feedback from the activities, analyzing and summarizing findings for clients
  • Turn insights into compelling stories, marketing your own insights, and transform insights into tactical and strategic action recommendations
  • Planning engagement, monitoring the community and drafting appropriate content such as newsletters and website updates
  • Develop and deepen the relationship with our key clients, and provide insights leveraging our understanding towards the businesses
Your profile

What you'll bring

We're looking for someone with 5 years of consumer research experience. Having experience in conducting market research/ UX/ Customer Experience or degrees in psychology, marketing, sociology or statistics would be an advantage. . Ideally, you have professional experience or exposure to market research, online communities, strategic planning, social media, or other forms of digital engagement and you have excellent verbal and written knowledge of English and Chinese. Candidates with less experience will be considered for the position of Insight Manager.

Why this is(n't) for you

  • You have a flexible and curious mindset
  • You're committed to getting a job done well, have a positive outlook and a collaborative attitude
  • You offer solid organizational skills and the ability to multitask
  • Pressure is something you don't mind working under
  • You’re creative, humorous, and fun to work with
  • You are genuinely curious about what makes people tick
  • Presenting and public speaking make you nervous
  • Helping colleagues is not your primary goal in life, you prefer focusing on your own projects
  • You prefer slides in bullet-point black-and-white style
Our offer

What’s in it for you

We believe the best work comes from happy people.
Here are just a few of the professional and personal benefits you’ll experience at InSites Consulting.
Can’t get enough? Check out more of our favorite company & team perks!

Pay & benefits

  • Competitive salary
  • 20 days annual leave
  • Medical Insurance plan
  • Bonus plan based on company and team performance
  • Mandatory Provident Fund contributions by both employer and employee

A great place to work

Hear from the team

“I’m co-leading our Media & Entertainment research team and as every team within the business, we are a company in the company. We have the liberty to decide which clients we work for, which subsectors we go after, decide on the strategy, how we meet our objectives and also how we design and deliver projects.”

Vincent Konings, Research Team Director

The biggest thing that I truly love about InSites Consulting is how inclusive the company is; they are very people-cultured so you’re coming into a family of people that truly just care about each other.”

Puleng Thutlwa, Junior Research Consultant

One of the things that’s always been really great at InSites Consulting is the career path. I started as a Junior Researcher, and I worked my way up through the ranks, and this has given me the opportunity to coach people, lead accounts, be a team lead, input into company strategy.

Kev Lacey, Research Development Director

InSites Consulting provides great opportunities for growth, based on your desired career path and your skills. We are a group of friendly and fun people to work with, and we help each other out to achieve our goals.

Iuliana Rus, Project Manager

As soon as you join InSites Consulting, you are immediately allocated to your coach. A coach to help you settle within the organization, but also to help with both your personal and career-related issues. The organization puts you in the driver’s set of your career. You determine whether you are ready for a promotion or not.

Honest Muchabaiwa, Senior Data Analyst
Our location

Where you'll work

Hong Kong SAR
Our selection process

What to expect when you apply

  • Our recruiting team will review your application and follow up on whether we’ll move forward with your application or not.

  • We will take the time to learn more about you and share more details about the career opportunity.

  • In this stage, we will combine a skill-and-knowledge test (related to the role you are applying for) with an interview, with two of your future team members.

  • You will meet your soon-to-be Team Leader.

  • After a positive evaluation, you receive an offer. In other cases, we always provide candidates with thoughtful feedback.

Are we a match?

Join the team!

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