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Research Manager

Johannesburg Research Consulting Services
Your role

What is it about

As a Research Manager in our Johannesburg office, you are part of a team of enthusiastic marketers and researchers that are determined to bring the voice of consumers into the heart of our clients’ businesses, though online market research. We help our clients to let go and delegate real power to consumers, the ultimate key to making better marketing decisions and driving business growth.

As a Research Manager, you report to a Senior Client Director. The key role of the Research Manager is to fully manage research projects, with a senior member providing final signoff, along with mentoring and reviewing of junior consultants’ deliverables where required.

While the role is mainly quantitative in nature, hybrid projects that include qualitative components, do form part of your portfolio.

This position is currently a hybrid position, with 2 days of the week in the Johannesburg office in Bryanston. Client meetings are on-site, which could be on any day of the week, with the expectation of attending these in person, as and when they are scheduled.

Your responsibilities

What you'll do

  • You are fully responsible for running and managing projects from A to Z; from setting up a research project, and designing a questionnaire, to delivering an impactful report and presentation to the client, while keeping the business objectives in mind at every step of the process
  • You liaise form strong relationships with colleagues at all stages of our value chain, including panel managers and data analysts
  • You design insightful reports with actionable recommendations, to support your clients in their decision making
  • You are in close contact with your clients to understand their strategic goals, which you translate into concrete research objectives. You manage client relationships throughout a research project and on an ongoing basis – and are expected to take a lead role in meetings
  • You work closely with Senior Research Managers that coach and support you
  • You develop market research and marketing expertise and knowledge on client projects
Your profile

What you'll bring

We are looking for an experienced colleague (6+ years), with a proven track record in quantitative online market research, on agency side.

Why this is(n't) for you

  • Connecting with clients and colleagues comes naturally to you
  • You’re creative, humorous, and fun to work with
  • You have a proactive and hands-on mindset
  • You are adaptable and can easily transition between different projects, balancing diverse requirements
  • You show strong resilience in high-pressure and demanding situations
  • You don't see the story in the data
  • Deadlines stress you out
  • You prefer working alone rather than collaborating with your colleagues
Our offer

What’s in it for you

We believe the best work comes from happy people.
Here are just a few of the professional and personal benefits you’ll experience at InSites Consulting.
Can’t get enough? Check out more of our favorite company & team perks!

Pay & benefits

  • Competitive salary
  • 1 Personal Day per month
  • Bonus plan based on  company-wide performance
  • 3.3% contribution to a pension fund on top of your salary.
  • Dedicated Well-being team to support your mental and physical health
  • Wellbeing days
  • Happy moments celebrated


A great place to work

Hear from the team

The biggest thing that I truly love about InSites Consulting is how inclusive the company is; they are very people-cultured so you’re coming into a family of people that truly just care about each other.”

Puleng Thutlwa, Junior Research Consultant
Our location

Where you'll work

Our selection process

What to expect when you apply

  • Our recruiting team will review your application and follow up on whether we’ll move forward with your application or not.

  • We will take the time to learn more about you and share more details about the career opportunity.

  • In this stage, we will combine a skill-and-knowledge test (related to the role you are applying for) with an interview, with two of your future team members.

  • You will meet your soon-to-be Team Leader.

  • After a positive evaluation, you receive an offer. In other cases, we always provide candidates with thoughtful feedback.



Delia Frigg


Are we a match?

Join the team!

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