
10 tips to move from Customer Service to Customer Activation
Written by Matthias Dusselier
In plenty a company, customer service is the only tangible contact (or touchpoint) a customer has with a company. A…
Senior Business Director
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Ghent office
Evergemsesteenweg 195
9032 Ghent
Belgium
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Written by Matthias Dusselier
In plenty a company, customer service is the only tangible contact (or touchpoint) a customer has with a company. A…
Written by Matthias Dusselier
On Monday June 18th I attended the 11th Vlerick Brand Community in Ghent, organized by the Vlerick Management School. Topic…