Eddie Au

Eddie Au

Executive Director


Hong Kong SAR office

500 Hennessy Road

 Causeway Bay, Hong Kong SAR

People's Republic of China


Eddie has 20 years of experience in consumer insights, having managed numerous multi-method projects in the financial services, technology, travel & tourism and retail sectors, for clients including Bank of China, Hang Seng Bank, Alipay, WeChat Pay, AIA, FWD, Hong Kong Tourism Board and many more. With a strong background in Customer Experience, Innovation and Brand Equity, Eddie is highly experienced in a wealth of research methods, including online digital communities.